| Technical Colleges by State |
|
 |
Computer Support Training by The Chubb Institute
Get computer support training provided by The Chubb Institute. In the last decade, computers have become an integral part of everyday life, used for a variety of reasons at home, in the workplace, and at schools. And almost every computer user encounters a problem occasionally, whether it is the disaster of a crashing hard drive or the annoyance of a forgotten password. The explosion of computer use has created a high demand for specialists to provide advice to users, as well as day-to-day administration, maintenance, and support of computer systems and networks. That's why the US Department of Labor's Outlook for 2002-2003 includes Computer Support Specialists among the fastest growing occupations through 2010.
Help Desk Technicians deal directly with customer issues, and companies value them as a source of feedback on their products. These technicians are consulted for information about what gives customers the most trouble as well as their concerns. Most computer support specialists start out at the help desk.
The Chubb Institute's Computer Support training program focuses on the use of software packages, interfacing with users, data entry, and the reporting of technical problems. Students learn how to troubleshoot or expand a computer's capability by observing the situation and using deductive reasoning.
The computer support training course includes training in the following:
- Computer Hardware
- TCP/IP
- Windows NT
- Windows 2000
- Windows XP
- Outlook Mailr
This program also provides students with training in business ethics and IT project Management. A Career Planning Course will explore the different career opportunities available today including:
- Customer Service Helpdesk Support
- Helpdesk Support Technician
- PC/LAN Helpdesk Support Analyst
- Tier 1 Helpdesk
- Help Desk Level 1 Analyst
- Helpdesk Support
Request Complimentary Information>>
|
